To contact our support desk for help with any of the following issues:

  • Billings
  • Access Problems
  • Refund Requests
  • General Support
  • Other

Please click on this link:   support desk

Refund Policy:

  1. Any buyer of a digital download product purhased through this website may receive a full refund, if not completely satisfied, if refund is requested within 30 days of purchase.
  2. Any buyer of a physical product or combined physical/digital product purchased through this website may receive a full refund, less shipping and handling costs, if not completely satisfied, if refund is requested within 30 days of purchase, and if the physical product is returned to TRO Productions, LLC, 908 Cold Bottom Road, Sparks, MD, 21152.  Refund will not be issued until physical product return is received.  Buyer is responsible for mailing costs of return.

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